Refund & Cancellation Policy

This policy covers payments made to Jobmili for employer plans and add-ons on https://www.jobmili.com. Job seekers never pay Jobmili, so there is nothing for them to refund.

Cancelling a plan

• You can cancel a paid plan at any time by writing to support@jobmili.com.
• After you cancel, your plan stays active until the end of the period you paid for, and it is not renewed.
• Your live jobs stay visible until they expire.

When you get a full refund

• You ask within 7 days of payment and you have not posted a job or unlocked a candidate contact under that plan.
• You were charged twice for the same plan, or charged after a failed payment.
• We could not provide the service you paid for because of a problem on our side.

When refunds are not given

• After a job has been posted or a candidate contact has been unlocked under the plan.
• For the unused part of a month after you cancel.
• When we remove jobs or close an account for breaking our Terms (for example, asking job seekers for money).

How refunds are paid

Approved refunds go back to the original payment method (UPI, card or bank account) within 5 to 7 working days. The time for the money to show in your account depends on your bank. GST is refunded along with the plan amount.

How to ask for a refund

Email support@jobmili.com from your registered email with your company name, payment date and the reason. We reply within 2 working days.

Questions? See our Contact page or write to support@jobmili.com.